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Glossary

Consumer Services
Invesigative Services
Prosecution Services
Compliance Services
MQA Enforcement Team Additional Information and Links
  • Boards/Councils
  • Contact Information
  • Final Order and Emergency Action Search Screen
  • Frequently Asked Questions
  • Glossary of Terms
  • Inspections
  • Other Related Links
  • Regulatory Process Chart (pdf - 80kb)
  • Unlicensed Activity
  • MQA Website Survey

  • A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
       
    A  

    Administrative Complaint

    A document charging a licensee with a violation

    Agency Clerk

    Office that receives and files official documents for the Department of Health

    AHCA

    Agency for Health Care Administration

    Allegations

    Accusations made against a licensee, person or facility

    Appeal

    A legal proceeding to a District Court of Appeals

    Appellate Court

    District Court of Appeals

    Applicants

    Persons or facilities applying for a healthcare license with the Department of Health

       
    B  

    Boards

    A statutorily created group of healthcare practitioners and consumers who regulate healthcare professions.

       
    C  

    Case

    A complaint opened by the Consumer Services Unit for investigation.

    Citation

    A document that resolves minor offenses.

    Closing Order

    A document closing a case.

    CE

    Continuing Education

    CEU

    Continuing Education Unit

    CME

    Continuing Medical Education

    CMU

    Compliance Management Unit

    Continuing Education

    Courses required by Board Order or statute.

    Costs

    Expenses related to the investigation and prosecution of a case

    Conditions

    A requirement imposed on licensees in an Order issued by the Department or Board.

    Community Service

    A requirement imposed by Order of the Department or Board, in which a licensee provides free services for the benefit of the public or community.

    Councils

    A statutorily created group of healthcare practitioners and consumers who regulate healthcare professions.

    Complainant

    Person(s) who files a complaint with the Consumer Services Unit.

    Complaint

    Accusations against a person or facility.

    Confidential Information

    Protected information that cannot be released to the public.

    Consent/Stipulation Agreement

    An agreement presented before the board or department for resolution.

    CSU

    Consumer Services Unit

     
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    D

    Department

    Department of Health

    Division

    Medical Quality Assurance

    Disciplinary Action

    Penalties imposed by Board or Department.

    Disciplinary History

    Past disciplinary actions.

    Dispensing Practitioner

    A practitioner who is authorized to fill prescriptions from the office.

    DOH

    Department of Health

       
    E  

    Emergency Order

    Immediate action taken to protect the health, safety and welfare of the public.

    ERO

    Emergency Restriction Order (Emergency Order restricting a license.)

    ESO

    Emergency Suspension Order (Emergency Order suspending a license.)

    Evidence

    Information that is provided in the form of speech, records, written or oral statements, letters, documents, oral or written testimony, physical material or artifacts, etc. which is offered to prove the truth of the matter asserted (i.e. medical records).

    Expert Review

    Evaluation by a person with specialized knowledge. Information, items or data collected or provided

       
    F  

    Final Action

    A conclusion of the case.

    Final Order

    A document stating the outcome of the case.

    Fine

    A monetary penalty imposed by Final Order of the Board or Department.

       
    G  
       
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    H  

    Hearings

    A legal proceeding.

       
    I  

    Impairment

    Being unable to practice with reasonable skill and safety due to illness or use of alcohol, drugs, narcotics, chemicals, or any other type of material or as a result of any mental or physical condition.

    Inspections

    Checking an establishment for licensure and compliance as required by law.

    Investigative Report

    A document containing facts, evidence and witness statements.

    Investigations

    The process of collecting facts, evidence and witness statements.

    ISU

    Investigative Services Unit

       
    J  
       
    K  
       
    L  

    Licensee

    Any person or establishment issued a permit, registration, certificate, or license, including a provisional license, by MQA.

       
    M  

    Medical Records

    Confidential healthcare records.

    Monitor

    A person approved by a Board to supervise and/or review a licensee’s practice as a condition of a Final Order.

    MQA

    Division of Medical Quality Assurance

       
    N  

    Notice of Non-Compliance

    A document requiring corrective action.

       
    O  
       
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    P  

    PCP

    Probable Cause Panel

    Practice Act

    Statute regulating a specific profession.

    Profession

    An activity, occupation or vocation regulated by MQA.

       
    Q  
       
    R  
       
    A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
       
    S  

    Stipulation/Consent Order

    An agreement presented before the board or department for resolution.

    Subpoenas

    A legal document requiring the submission of medical records, information, items or data.

    Subject

    A person against whom a complaint is filed.

       
    T  
       
    U  

    ULA

    Unlicensed Activity Office

    Unlicensed Activity

    The practice of a health care profession without a valid, active license.

       
    V  

    Violation

    A failure to comply with statutes or rules.

    Voluntary Relinquishment

    Licensee agrees to give up the healthcare license issued to them by MQA.

       

    W

     

       

    X

     

       

    Y

     

       
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    Z