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Q: How can I become a Board member?
A: Board members are appointed by the Governor and confirmed by the
Senate. You may apply by contacting the Governor’s Appointment
Office at (850) 488-2183.
Q: Who can attend Board meetings?
A: All Board meetings are open to the public and you are encouraged to
attend.
Q: Is a massage therapy license required to perform
reflexology and reiki?
A: Yes.
Q: How can I file a complaint against a licensee?
A: You may print the Complaint Form with the Authorization for Release of Patient
Records from the list below or call 1-888
419-3456 or (850) 414-1976 to request one by mail. To avoid delays in the process, please complete all sections of the form and attach the requested information. All complaints must be legibly written or typed, and signed.
To file a complaint on a non-medical related business or
profession, please visit the Department of Business and Professional Regulation.
Q: How can I check if someone is licensed?
A: You may use our License
Look-Up Search Screen. The best results often occur when the system receives the
least amount of information. Some techniques include only providing the county where the practitioner is located or the
last name or the first letter of his name, or select
a profession. If licensee is one of our profiled professions, there will be a
link at the upper right portion of the screen that says Link
to Practitioner Profile. This
will take you to practitioner reported information about their
education, specialty certification, etc.
Q: How can I get a list of licensee information?
A: To obtain an electronic listing of active and inactive licensee’s
mailing addresses and license status for DOH/ MQA regulated professions use
our Licensee Data Information service. Please note: The department does
not maintain email addresses, fax or telephone numbers in the normal
course of business.
Section 119.083(4), F.S., requires only that the agency provide electronic data in some common format such as, but not limited to, the American Standard Code for Information Interchange (ASCII) text format. Therefore, the download files provided on this page are formatted as ASCII text, pipe delimited.
Financial information, medical information, school transcripts, examination questions, answers, papers, grades and grading keys, which are confidential and exempt from s. 119.07(1),
F.S.,. will be withheld pursuant to Chapter 456, Florida Statutes. Social Security numbers will also be redacted pursuant to 42 U.S.C. 405(c)(2)(C)(vii)(1).
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Q: How often is the NCTMB exam given?
A: The (NCTMB) is offered and administered by the National Certification
Board for Therapeutic Massage and Bodywork (NCBTMB) through Computer
Based Testing which is available six (6) days per week, excluding
Sunday. To schedule an exam call 1-800-286-0664.
Q: Is there a limit on how many times I can take NCTMB
examination?
A: At this time, there is no limit on the number of times you can sit
for exam.
Q: What should I do if I fail the examination?
A: You will need to reapply to site for the exam by contacting NCBTMB at 1-800-296-0664 for
instructions.
Q: What should I do if I fail the Colonic examination?
A: You will need to reapply with the Department of Health by submitting a new completed application,
with a retake fee of $150 dollars.
Q: Can I fax my change of address to you or may I leave
my change of address on your voice mail or can you take a change of
address over the telephone?
A: Because of recent changes in Florida law, you now have the option of
submitting your change of address you may write a letter requesting the
change that includes the type of address to be changed and faxing it to (850) 487-9626. You will need your
current license number and the control number from the license for
security reasons. Remember a change of location for a
massage establishment requires the completion of an application and
submission of the appropriate fees.
Q: Is a massage establishment license needed for a
licensed massage therapist to perform massage therapy in a
acupuncturist, chiropractor, dentist, physical therapist or
podiatrist's office?
A: YES.
Q: Is insurance coverage necessary for a massage
establishment?
A: Yes, the applicant must submit proof confirming property damage and
bodily injury liability insurance coverage for the proposed
establishment. Only the licensed massage therapist who is the owner of
the establishment may use insurance from a professional association to
satisfy this requirement for massage establishment licensure.
Q: When will my massage establishment be inspected? Will
the inspector call first?
A: The inspector may visit the facility at anytime during this period
unannounced as the Board of Massage has no control over when inspections
occur.
Q: How can I find a Board approved school to attend?
A: Review a list of Board approved schools (pdf - 186kb).
Q: Can massage therapists provide body wrapping
services?
A: Yes, a licensee under Chapter 480, F.S., has always been able to
provide the skin beautification and body wrapping services. New
legislation was passed that a person does not have to be a licensed
massage therapist to perform body wraps. But it is required to take a
twelve (12) hour course and then register as a body wrapper under the
Board of Cosmetology. A registered person will only be able to use
pre-soaked wrap material and will not be allowed to apply oils or creams
directly on the body. Unlike licensed massage therapists who are able to
use their bare hands when applying oils and creams on their clients.
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CONTINUING EDUCATION
Q: I have completed more hours for this biennium than
was necessary. May I carry the balance over to the next renewal period?
A: No, all hours must be earned within your renewal period and can not
be carried over to the next biennium.
Q: I have received my renewal notice and have not
completed my required continuing education hours. May I mail in my
renewal and complete my hours later?
A: No, you must complete all contact hours before you renew your
license. You may face disciplinary action for not completing the
mandatory continuing education requirement.
Q: Will I have to show proof that I have earned all of my
contact hours, if I have an active license?
A: All massage therapists licenses are subject to random audit. If
audited, you must submit copies of certificates of attendance to the
Board as proof of completion of an approved
continuing education courses.
Q: How many contact hours can I earn through
correspondence/home study courses?
A: All continuing education requirements may be met by correspondence/homestudy
courses, but videocassette courses shall not exceed 5 hours per subject
and must meet the requirements of rule 64B7-28.010.
Q: How do I become a continuing education provider?
A: Visit our Continuing Education Provider page.
RENEWAL (MASSAGE ESTABLISHMENTS)
Q: May I indicate a change of business location on my
renewal notice?
A: No, you must submit a complete application to the Board in order to
change the location of your business. Any address change reflected on
your renewal notice will be considered a change in mailing address only.
Q: I am ready to renew my license however, the co-owner
of this establishment is no longer affiliated with the business, may I
reflect this change on my renewal notice?
A: No, any addition to or deletion of owners’ name to or from a
massage establishment is considered a change in the ownership of that
establishment and you must submit a complete application to the Board
for a new license number to be issued.
Q: I have received a notice for renewal of my massage
establishment license, however I am no longer in business. How do I
notify the Board?
A: Write out of business across your license or your renewal notice and
mail it to the Board office.
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