Frequently Asked Questions - Unlicensed Activity

(Note: Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.)

Q: How can I find out if a person is licensed?

A: You can verify licensure status online by visiting the Internet site, Health Professionals License Lookup A search can be performed by last name, business name, profession, county or license number.

Q: I witnessed an unlicensed person performing activities that require a license. How do I report this activity?

A: You can report suspected unlicensed health care practice by calling 1-877-HALT-ULA (1-877-425-8852), emailing the Department at HALTULA@doh.state.fl.us or by mailing a completed Uniform Complaint Form to the Consumer Services Unit.

Q: Where can I obtain a Uniform Complaint Form?

A: A copy of the Uniform Complaint Form is available online or you may contact the Unlicensed Activity Office by calling 1-877-HALT-ULA (1-877-425-8852) or by mailing a completes Uniform Complaint Form to the Consumer Services Unit.

Q: Can I file an anonymous complaint?

A: Yes. Section 456.073, Florida Statutes, allows the Department to investigate an anonymous complaint if the complaint is in writing and is a possible violation of the law. The statute further requires that the Department investigate an anonymous complaint if the alleged violation of law and/or rule is substantial and the Department has reason to believe, after a preliminary inquiry, that the alleged violation in the complaint is true. It is important when filing anonymous complaints to provide detailed information and documentation.

Q: What will happen to my complaint after I submit it?

A: If it is determined that your complaint is a possible violation of Florida Law, it will be investigated. If a violation is confirmed, Section 456.065, Florida Statutes, states that the department may issue a cease and desist notice, impose an administrative penalty not to exceed $5,000 per incident, seek the imposition of a civil penalty through the circuit court and impose criminal charges as stated in the individual health care practice acts.

Q: Will I be notified throughout the complaint process?

A: Yes. You will be notified in writing of the status of your complaint throughout the process. Please be sure your address is current.